whmcsCrosterTemplates/supportticketslist.tpl

{*
 **********************************************************
 * Developed by: Team Theme Metro
 * Website: http://www.thememetro.com
 **********************************************************
*}

{if $tickets}
{include file="$template/includes/tablelist.tpl" tableName="TicketsList" filterColumn="2"}

<script>
    jQuery(document).ready( function () {
        var table = jQuery('#tableTicketsList').show().DataTable();
        {if $orderby == 'did' || $orderby == 'dept'}
            table.order(0, '{$sort}');
        {elseif $orderby == 'subject' || $orderby == 'title'}
            table.order(1, '{$sort}');
        {elseif $orderby == 'status'}
            table.order(2, '{$sort}');
        {elseif $orderby == 'lastreply'}
            table.order(3, '{$sort}');
        {/if}
        table.draw();
        jQuery('#tableLoading').hide();
    });
</script>

<div class="table-container clearfix">
	<div class="table-header">
		<label>{lang key='view'}</label>
		<div class="dropdown view-filter-btns">
			<button type="button" class="btn btn-sm dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
				<span>{lang key='domainRenewal.showAll'}</span>
			</button>
			<ul class="dropdown-menu" role="menu" aria-labelledby="dropdownMenuButton">
				<li><a href="#" class="dropdown-item"><span data-value="all">{lang key='domainRenewal.showAll'}</span></a></li>
				{foreach key=status item=count from=$tickets|@array_column:'status'|@array_count_values}
					<li><a href="#" class="dropdown-item"><span data-value="{$status|strip_tags|substr:1:-1}">{$status|strip_tags|substr:1:-1}</span></a></li>
                {/foreach}
			</ul>
		</div>		
	</div>
    <table id="tableTicketsList" class="datatable table table-hover w-hidden">
        <thead>
            <tr>
                <th data-hide="phone,tablet">{$LANG.supportticketsdepartment}</th>
                <th data-class="expand">{$LANG.supportticketssubject}</th>
                <th>{$LANG.supportticketsstatus}</th>
                <th data-hide="phone,tablet">{$LANG.supportticketsticketlastupdated}</th>
            </tr>
        </thead>
        <tbody>
            {foreach from=$tickets item=ticket}
                <tr onclick="window.location='viewticket.php?tid={$ticket.tid}&amp;c={$ticket.c}'">
                    <td>{$ticket.department}</td>
                    <td><a href="viewticket.php?tid={$ticket.tid}&amp;c={$ticket.c}">{if $ticket.unread}<strong>{/if}#{$ticket.tid} - {$ticket.subject}{if $ticket.unread}</strong>{/if}</a></td>
                    <td><span class="label status {if is_null($ticket.statusColor)}status-{$ticket.statusClass}"{else}status-custom" style="border-color: {$ticket.statusColor}; color: {$ticket.statusColor}"{/if}>{$ticket.status|strip_tags|substr:1:-1}</span></td>
                    <td><span class="w-hidden">{$ticket.normalisedLastReply}</span>{$ticket.lastreply}</td>
                </tr>
            {/foreach}
        </tbody>
    </table>
    <div class="text-center" id="tableLoading">
        <p><i class="fas fa-spinner fa-spin"></i> {$LANG.loading}</p>
    </div>
</div>

{else}
<div class="alert-lg no-data">
	<div class="icon">
		<i class="fas fa-exclamation-triangle"></i>
	</div>
	<div class="text">
		{$LANG.supportticketsnoneopen}
	</div>
    <a class="btn btn-primary" href="{$WEB_ROOT}/submitticket.php">
         {$LANG.supportticketssubmitticket}
	</a>
</div>
{/if}